Email groups
An email group is an address like sales@ or team@: every message sent to it goes to all its members. A group has no mailbox or storage of its own; each member receives the message in their own mailbox, and members can be inside or outside the organization (for example a contractor on Gmail).
Group or shared mailbox?
A group distributes: team announcements, addresses several people should see. A shared mailbox (like info@) is a real mailbox several people can open and reply from, keeping the messages in one place. An alias is just a second address for one mailbox.
Create a group
In the console → Business email → Email users choose “Email group”. Enter the first part of the address (e.g. sales) and the domain, a name, and the members: type an address and press Enter, or paste a list at once. The group is active on the mail server within seconds.
Edit and delete
Use “Edit” on a group’s card to change its name or members; the address stays. Deleting a group does not delete members’ messages; the address simply stops receiving mail.
Notes
Up to 500 members per group. Mail to a group passes the same spam and virus filtering as any other. If members should reply from the group address, create a shared mailbox instead.